hotdealsmart.com endeavors to provide the best quality and service to ensure complete satisfaction. However, if the customer chooses to return the product, hotdealsmart.com accepts returns under the following conditions
• Refund/Return policy is not applicable on certain products. Read product description for details before purchase
• Products other than apparel category will be refunded only in case of damage or artwork completely different from ordered one.
• There will be a 5% error from visual experience of the product to the actual product due to technicalities like lighting in LCD and CMYK print schemas
• Products claiming refund must be returned in same form as it is received. Broken/used/tampered products are not accepted back.
• Customers can return their order within 15 days of the order delivery.
• All returns must be in unused condition with packaging intact
• Refund of shipping and COD charges is not applicable .
• To Self-ship your returns, You are requested to pack the items securely to prevent any loss or damage during transit. For all self-shipped returns, we recommend you to do it via speed post to the address below:
Park Road, Kadam kuan, Patna, Bihar -800003
Phone No. – +91 9709483423
* Should write the Order id,Registered Mobile number and Email details on a paper and keep it in the parcel.
• In case of prepaid order the refund will be done into card/bank account used for the transaction. This will take 5-7 days.
For any further queries you can contact us at [email protected]