hotdealsmart.com endeavors to provide the best quality and service to ensure complete satisfaction. However, if the customer chooses to return the product, hotdealsmart.com accepts returns under the following conditions

• Refund/Return policy is not applicable on certain products. Read product description for details before purchase

• Products other than apparel category will be refunded only in case of damage or artwork completely different from ordered one.

• There will be a 5% error from visual experience of the product to the actual product due to technicalities like lighting in LCD and CMYK print schemas

• Products claiming refund must be returned in same form as it is received. Broken/used/tampered products are not accepted back.

• Customers can return their order within 15 days of the order delivery.

• All returns must be in unused condition with packaging intact

• Refund of shipping and COD charges is not applicable .

• To Self-ship your returns, You are requested to pack the items securely to prevent any loss or damage during transit. For all self-shipped returns, we recommend you to do it via speed post to the address below:
Hotdealsmart.com
Park Road, Kadam kuan, Patna, Bihar -800003

Phone No. – +91 9709483423

* Should write the Order id,Registered Mobile number and Email details on a paper and keep it in the parcel.

• In case of prepaid order the refund will be done into card/bank account used for the transaction. This will take 5-7 days.

For any further queries you can contact us at [email protected]

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